Shipping Policy – IGRSN
📅 Effective Date: February 28, 2025
At IGRSN (https://igrsn.xyz/), we are committed to providing a seamless shopping experience with reliable and efficient shipping services. This Shipping Policy outlines our shipping methods, delivery times, costs, and other essential details to help you understand how we process and ship your orders.
1. Order Processing Time
- All orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- If we experience a high volume of orders, processing times may be slightly delayed.
2. Shipping Destinations
We currently ship to:
✅ United Kingdom
✅ United States
✅ Canada
✅ Europe
✅ Australia
✅ Select international locations
📌 Note: If your country is not listed at checkout, please contact us at contact@igrsn.xyz to confirm availability.
3. Shipping Methods & Estimated Delivery Times
We offer multiple shipping options depending on your location:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 5-10 business days | UK, US, Canada, Europe, Australia |
| Express Shipping | 2-5 business days | UK, US, Canada, Europe, Australia |
| International Shipping | 7-15 business days | Selected countries |
📌 Note: Shipping times are estimated and may vary due to factors such as customs delays, courier issues, or extreme weather conditions.
4. Shipping Costs
- Shipping fees are calculated at checkout based on the destination, shipping method, and order weight.
- Free Standard Shipping is available for orders over £75 (or equivalent in other currencies).
- Express shipping incurs an additional charge based on location and courier rates.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package on our website or through the carrier’s website.
- If you do not receive tracking details within 3 business days, please contact us at contact@igrsn.xyz.
6. Customs, Duties & Taxes
- For international orders, import duties, taxes, and customs fees may apply depending on your country’s regulations.
- These charges are not included in the product price or shipping fees and are the customer’s responsibility.
- IGRSN is not responsible for any delays caused by customs processing.
7. Lost, Delayed, or Damaged Shipments
- IGRSN is not responsible for lost packages due to incorrect shipping addresses provided by customers.
- If your order is significantly delayed or lost, please contact our support team, and we will assist you in filing a claim with the carrier.
- If an item arrives damaged, notify us within 48 hours of delivery with photos of the package and product for a replacement or refund.
8. Shipping Policy Updates
IGRSN reserves the right to update this Shipping Policy at any time without prior notice. Any changes will be reflected on this page with an updated effective date.
9. Contact Information
For any questions regarding our Shipping Policy, please contact us:
📍 Address: 64 Chapel Lane Street, Ardwell, United Kingdom
📞 Phone: 078 3801 6256
📩 Email: contact@igrsn.xyz
🌐 Website: https://igrsn.xyz/